Return & Refund Policy
At Couples Jewels , we offer a 7 Days Easy Return Policy from the date of delivery.
Return Eligibility
-
Products must be unused, unworn, and in original packaging.
-
Returns requested after 7 days of delivery will not be accepted.
Customized / Personalized Products
Customized or personalized items, including photo jewellery, are non-returnable and non-refundable, except in cases of:
-
Manufacturing defects
-
Wrong product delivered
-
Transit damage
Such issues must be reported within 48 hours of delivery with proper photos/videos.
Refunds
-
Approved refunds will be processed to the original payment method.
-
Refunds may take 5–7 business days to reflect.
Contact Us
For return or refund requests, please contact us at:
📧 ak8866020@gmail.com
Couple Jewels reserves the right to accept or reject any return request. All disputes are subject to Indian jurisdiction.